With several children sitting among them at a large table in the middle of dinner, the two women, presumably sisters, were shocked when the manager approached them with his advice. The place is family friendly, so the two ladies thought it was a good idea to let their kids run around the restaurant making a mess and making noise.
The other patrons had complained to the manager and agreed that the children’s behavior was beyond anything acceptable, and politely turned to the women for his advice.
With kindness and respect, the director asked the women if they could keep their children under control. Tell them the kids were annoying the other paying customers and that was enough for them.
While most dads appreciated the manager’s gentle approach, these moms took it personally and got angry. The mother in the video said what the manager said is unacceptable – which most people would agree.
Exasperated that the principal confronted her about her rambunctious children, she decided to put her online film lessons to good use – she pulled out her cell phone and started recording “The Rude Director.”
Because she thought the director was out of order to politely ask her to keep her children quiet, she decided to record him speaking and post the video on YouTube as a subversive method of revenge.
But she only managed to show her own sense of entitlement. I began to rip off the manager’s calm, polite rebuke. She claimed the restaurant did not cater to families – her family in particular letting children out of control destroy the peace and quiet.
She uploaded the manager’s video to YouTube under the title “Rude Manager” because she thought he was the problem, not her. That’s the problem with qualified people – they refuse to take personal responsibility for their lives. It makes them look like fools.
The restlessness of the mother also showed her disrespect for the language around her children. She bombarded the polite manager with f-bombs while her children watched her and learned about her way of life.