An impending blizzard made the situation worse. Seeing an oven go out is never a good thing. The sudden drop in temperature as a newborn is expected to join a two-year-old makes matters even more difficult. Jesse did what most people would do in the situation. He called a breakdown service. The repair department responded, but not in the most expected way. And he did it the right way.
Jesse’s frantic phone call to Magnuson Sheet Metal got all the necessary points. He informed the person on the other end of the phone that the furnace was not working and a newborn was coming home. The service dispatched a repairman without delay.
And then the bill came. Specifically, a blank invoice with a happy note arrived. Magnuson Sheet Metal did not charge any fees for the repair work. Instead, the bill came with an inscription telling mum and dad to take care of the little one, as reported by The Sun.
Co-owner Craig Aurand said his company maintains a policy of free assistance to those in need during the holidays. Publicity stunts and gratuitous publicity do not motivate Aurand’s actions. The company pursues a policy of good deeds.